About 18th Digitech
Awards and Credentials
Our PartnersEnterprise eCommerce Solutions - Built for Scale
Beyond eCommerce – We Build Immersive Digital Journeys!
18th Digitech, an award-winning digital transformation agency, empowers B2C and B2B enterprises to excel in the digital era. With expertise in Digital Experience Platforms, we craft tailored strategies that drive growth, enhance engagement, and optimize every touchpoint of the customer journey.
- 16 +Years of Experience
- 250 +Projects Delivered
- 75 +Certified Experts
- 100 +Global Customers
- 99%Success Rate
- 96%Client Retension
16 Years of Success – See the Difference We Make!
More than a Decade of Experience
With 16+ years of experience, we're not just an agency - we're a strategic partner that has scaled eCommerce businesses from 0 to 100. Across industries, markets, and technologies, we deliver consistent results.
Complete and reliable solutions
Our project delivery process is customized to meet your project's needs, ensuring results that exceed your expectations.
Outcome Driven Campaigns
Our team of seasoned & certified experts plans, executes, and evaluates campaigns that deliver impactful outcome and rewarding returns.
Customer Centric Experiences
Tailored to your niche, we create solutions that engage your customers, making their shopping experience seamless and confident on your storefront.
State-Of-The-Art AI Personalization
We integrate cutting-edge tech and AI tools to craft high-quality marketing strategies that drive engagement, boost conversions, and deliver results
Systematic Approach
We develop a cohesive and well-structured approach to provide you with a clear roadmap, ensuring full transparency and understanding of our deliverables.
Our Playground
Fostering Growth with Expert Solutions
eCommerce
Transforming E-Commerce, Elevating Experiences
- eCommerce Development
- Migration Services
- PWA Implementation
- Mobile App development
- Omnichannel management
- eCommerce Consulting Services
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Content Supply Chain
Streamline Content, Amplify Engagement
Unlock the Full Potential of Your Digital Business
From seamless platform migration to continuous optimization,
we help you scale, engage customers, and drive revenue growth effortlessly.
Let’s transform your digital journey—Contact Us Today!
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Customer Satisfaction Conveyed in Words
Working with 18th Digitech has been an absolute pressure and a game-changer for our business. Their expertise, dedication and clarity of thoughts have taken our online presence to new heights and I couldn't be happier with the results. What sets them apart is their technical expertise and their responsiveness.
18thDigiTech brings to the table a highly spirited team. With their active participation, we were able to develop a scalable platform in a very short period of time. Their excellent customer requirements understanding, execution speed and customer service makes them a one stop shop for Magento and PWA.
Sachin, Varun Khanna and their solid solutioning & engineering teams have proved that physical distance is not an issue. Being 2000Kms away, they have seamlessly turned around our requirements in the fastest time possible, which makes them extremely reliable and score high on project delivery.
After an extensive search and review of proposals from web design agencies we decided to go with 18th DigiTech for a complete redesign and restructuring of our website.
We are extremely happy to have found 18th DigiTech! They have been an amazing web development partner and had solid understanding of our vision and work flow. They were proactive with communications and updates throughout the development process.
From the moment we engaged with 18th Digitech in the year 2022 for our Magento Commerce software development needs, it was clear that we had partnered with a team of dedicated professionals and experts.
Their commitment to our project's success was evident throughout every phase of solution development.
We have had a great experience working with Sachin and the attentive 18th Digitech team. They provided us with an optimised eCommerce solution that matches our brand identity and has robust functionality. Approachable and experienced, they guided us in our eCommerce journey.
With a growing customer base and rising eCommerce traffic, we needed a sturdy eCommerce platform for Shyaway, and 18th DigiTech delivered that as expected. Sachin and his team are attentive and carefully understood our needs, priorities, and vision for the new Shyaway eCommerce website. Through their experience and knowledge, 18th DigiTech developed our fully customized eCommerce website on the Adobe Commerce platform, backed by ERP API implementation.
The team is extremely trustworthy and honest. They respond extremely quickly and make you feel like you're always their priority.
18th Tech worked tirelessly to deliver the project and addressed issues that were outside of initial scoping well.
Global Expertise, Local Understanding.
Trusted by Enterprise Brands across the Globe.
Trusted by Enterprise Brands across the Globe.
Frequently Asked Questions
Adobe Commerce (formerly Magento) is a powerful eCommerce platform for businesses
that need full control — custom features, large catalogs, complex pricing, and
multi-store setups.
Big retailers, B2B companies, and global brands love it. If you've outgrown basic
platforms and need something built around your exact business, this is it.
18th Digitech is an Adobe Gold Partner with 250+ Commerce projects delivered.
Depends on your situation.
Shopify Plus is faster to launch (3–6 months), easier to manage, and costs less.
Perfect for D2C brands and growing retailers.
Adobe Commerce is for complex needs — heavy B2B, deep customisation, full backend
control. Takes longer (6–12 months) and costs more.
We're partners on both, so we'll tell you honestly which one fits your business.
Everything from picking the right platform to keeping your store running smoothly
after launch — design, development, integrations, migrations, SEO, and ongoing
support.
A good agency doesn't just build your store. They help it grow.
18th Digitech has been doing exactly that for 16 years across 250+ projects.
It varies a lot based on platform and complexity:
Shopify Plus → $100K–$300K, 3–6 months
Adobe Commerce → $200K–$1M+, 6–12 months
There are also ongoing costs — apps, support, optimisation. But a well-built
store typically pays for itself within 12–24 months.
We give clear, itemised quotes — no surprises.
Look for real experience, platform certifications, and case studies with actual
results. Call their references. See how they communicate.
The right agency feels like a partner, not just a contractor.
18th Digitech: 16 years, Adobe Gold + Shopify Plus certified, 95%+ client
retention. We're here for the long haul.
Shopify Plus is the enterprise version of Shopify — more customisation, better
scalability, dedicated support, and full API access. And Shopify handles all
the infrastructure so you don't have to.
Best for D2C brands and high-growth retailers doing $10M+ annually. If your
B2B needs are very complex, Adobe Commerce may serve you better.
We're a certified Shopify Plus Partner.
A PWA (Progressive Web App) makes your store feel like a native mobile app —
lightning fast, works on poor connections, and can be installed on a phone's
home screen.
Since most shoppers are on mobile, faster load times directly mean more sales.
Stores on PWA typically see 15–30% better conversions.
We build PWAs on both Adobe Commerce and Shopify Plus.
Start with the basics that move the needle most:
→ Speed up your site
→ Simplify checkout (fewer steps, guest checkout)
→ Optimise for mobile
→ Add reviews and trust signals
→ Set up abandoned cart emails
Even small improvements compound fast. Our clients typically see 25–50%
conversion improvement within 6 months.
Headless separates your store's frontend (what customers see) from the backend
(products, orders, inventory). They connect via APIs.
The result? Complete design freedom, faster performance, and the ability to sell
across web, app, and other channels from one system.
It's more complex and costly upfront — but worth it for brands that need a
truly custom experience.
B2C is selling to everyday consumers — simple pricing, quick checkout, done.
B2B is selling to other businesses — and it's a different world. Think tiered
pricing per customer, bulk orders, purchase approvals, net payment terms, and
account-level management.
Adobe Commerce is especially strong for B2B. We've built complex portals for
manufacturers and distributors.
D2C means selling directly to your customers — no retailers or middlemen eating
into your margins. You keep more profit, own the customer relationship, and
control your brand completely.
It's how brands like Allbirds and Glossier went from zero to massive. The trade-
off is you handle everything yourself — but the upside is real.
Shopify Plus is built for D2C, and so are we.
For many businesses, yes. Magento needs constant maintenance and technical
resources. Shopify Plus is managed, faster, and often cheaper long-term.
It makes sense if you're D2C-focused or tired of the upkeep. It may not make
sense if you've built complex Magento customisations you'd need to rebuild.
We've done 100+ migrations — zero data loss, SEO preserved, on time.
It's when every shopper sees a store tailored to them — product recommendations,
homepage content, and emails based on their behaviour and history.
Amazon earns 35% of its revenue from recommendations. Stores using AI
personalisation typically see 20–30% higher conversions.
We integrate tools like Nosto and Adobe Target on Commerce and Shopify Plus.
Simple Shopify store → 4–8 weeks
Shopify Plus → 3–6 months
Adobe Commerce → 6–12 months
The biggest delays? Slow content delivery and unclear decisions — not the build
itself. Come prepared and things move fast.
Our Shopify Plus projects average 4–5 months. Adobe Commerce, 8–10 months.
It means your customers get the same seamless experience whether they shop on
your website, app, social media, or in-store — with shared inventory, shared
cart, and a single customer profile across all channels.
Not just selling in multiple places, but making it feel like one unified store.
We build omnichannel setups on Adobe Commerce and Shopify Plus. Clients
typically see a 40–60% sales lift after going omnichannel.